Privacy Policy
This Privacy Policy explains how Who's Listening Limited ("we", "us", "our") collects, uses and protects your personal data when you use the WL Football Podcast website (wlfootballpodcast.co.uk) and WL Football Games (games.wlfootballpodcast.co.uk).
We are registered in England and Wales, Company Number 14015528, with our registered office at Pennine House, Washington, NE37 1LY.
1. What Data We Collect
We collect the following types of data:
- Patreon account data — when you sign in via Patreon, we receive your name, email address and membership status from Patreon
- Game data — your daily game results are stored locally on your device (localStorage) and are not sent to our servers
- Contact form submissions — your name, email address and message when you contact us
- Technical data — basic server logs including IP addresses for security purposes
2. How We Use Your Data
- To verify your Patreon membership and grant access to WL Football Games
- To respond to your contact form enquiries
- To maintain the security of our services
- To improve our website and games
3. Legal Basis for Processing
We process your data on the following legal bases under UK GDPR:
- Contract — to provide the games service you have signed up for via Patreon
- Legitimate interests — to maintain security and improve our services
- Consent — for any optional communications
4. Data Storage & Security
Your data is stored securely using Supabase (EU-based infrastructure). We implement industry-standard security measures including:
- Encrypted connections (HTTPS) across all our services
- Row Level Security on all database tables
- JWT token authentication with 30-day expiry
- Rate limiting on all API endpoints
Game results are stored locally on your device using browser localStorage and are never transmitted to our servers.
5. Third Party Services
We use the following third-party services:
- Patreon — for membership authentication. See Patreon's Privacy Policy
- Supabase — for secure data storage
- Postmark — for sending contact form emails
- Hostinger — for web hosting
- Google Fonts — for typography (no personal data shared)
6. Data Retention
We retain your data for as long as your Patreon membership is active. If you cancel your membership, your account data will be deleted within 90 days upon request. Contact form submissions are retained for 12 months.
7. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at hello@whoslistening.co.uk.
8. Cookies & Local Storage
Our website uses localStorage (not traditional cookies) to store your game results and authentication token locally on your device. This data never leaves your device. We do not use advertising or tracking cookies.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by updating the date at the top of this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@whoslistening.co.uk
- Phone: 0191 359 2192
- Post: Who's Listening Limited, Pennine House, Washington, NE37 1LY